2020 has been a turbulent year. From illness and natural disasters to unemployment and economic instability. Everyone has experienced loss and hardship, and the effects of the COVID-19 pandemic will have a longstanding impact.

We know there’s more to the story. Along with our quantitative study, we’ve also interviewed more than 100 small business owners from across the state. We’ve heard incredible stories of resilience, and we’ve heard some heartbreaking stories of businesses on the brink of closure.