To be treated with respect - for your time by being on time and being prepared
To be treated professionally - beginning with listening and including offering suggestions and information
To keep all information confidential
Never to engage in any behavior that could be perceived as a conflict of interest
to follow-up as offered and/or requested
What your SBDC consultant expects from you, the client
To complete the Request for Consulting form
To be treated with respect - for their time by being on time, being prepared and cancelling any appointment you cannot keep at least 24 hours in advance
To understand that the consultant provides information and advice and can walk you through how to complete a number of tasks, i.e. writing a business plan, forming an LLC, understanding financials, bidding on a government contract, etc. The consultant cannot write the business plan, form the LLC, prepare financials, write bid, etc.
After the initial appointment, complete the initial session survey
Report any impact achieved with SBDC assistance, i.e. capital, government contracts, new business starts, jobs growth, etc. on the annual survey and/or on the verification and attribution form
Provide feedback on the annual survey and report on new impacts achieved throughout the year
